It’s our human nature to stick to what we know. Change is a threat, even in the face of overwhelming data that screams we must change (Climate Change anyone), making that change is entirely a different story. While we need fortitude to change, not every change needs to be a matter of life and death,… Read More »Be Brave, Trust your Customers, Fail Fast and Often
I challenged myself and my team at a $1BN retailer to find these answers in the midst of the harrowing 2007-09 recession and we came out not just alive, but profitable, stronger and with superior vendor relationships than ever before. Below I have provided some high level observations from this period and what that journey looked… Read More »It’s All About The Data
The news of retail’s death is greatly exaggerated. Despite the flurry of retail major retailers that have filed for bankruptcy or experiencing their own period of austerity by the of closing stores (AC Moore, Abercrombie & Fitch, Aerosoles, The Children’s Place, Forever 21, to name a few) the so-called Retail Apocalypse is, both exaggerated and… Read More »Retail Transformation